I admit it. I was skeptical about Kiehl's products. I figured it was like most things--a celebrity says that he or she buys something, and it is automatically a commercial success. So, it was with some bit of reluctance that I bought a few things at Kiehl's on Saturday, but I'm a sucker for any kind of toiletries, so it wasn't too hard. I decided on the grapefruit Bath and Shower Liquid Body Cleanser, the Lecithin Conditioning Shampoo, and the Extra Strength Conditioning Rinse with Extra Coconut. I was really impressed with the people working at the store--they were all very helpful. And, I love that they will give you samples. I got a sample of their Creme with Silk Groom and Castile Shampoo. It's so great to be able to try something before buying!
Well, I have used them all, and they are fantastic. My hair has been dry recently, and I love the shampoo and conditioner and creme. The grapefruit body wash is fantastic too--not overwhelming and very sudsy.
The service aspect is even more impressive to me. My mom had purchased some things in the Philadelphia store and was accidentally charged twice. The salesperson she spoke with was super helpful, and she was clearly won over. It takes a lot for my mom to feel she has gotten good service, so this is quite a statement!